What is KYC?
KYC, or Know Your Customer, is a process designed to verify the identity of users to prevent fraud, money laundering, and ensure the security of financial transactions.
Steps for KYC Verification:
1. Initiate the KYC Process:
Log in to your account and navigate to the KYC section, found next to “My account” tab.
2. Provide Personal Information:
Input essential personal details such as your full name, address, date of birth, and nationality.
3. Submit Identification Documents:
Upload clear, coloured and valid identification documents. Typically, a government-issued ID (passport, driver's license, or national ID) and proof of address not older than 3 months (utility bill or bank statement) with your full name and address.
4. Wait for Verification:
The duration of the verification process can vary based on the volume of requests. Typically, this process is completed on the same day.
5. Confirmation Notification:
Once the verification is complete, you will receive a notification confirming your KYC approval. In some cases, additional information may be requested.
Tips for a Smooth KYC Process:
Ensure all information provided is accurate and matches the details on your identification documents.
Upload high-quality and legible images of your identification documents.
Respond promptly if additional information or clarification is requested.
What is Needed for KYC?
Valid government-issued identification document (passport, driver's license, or national ID).
Proof of address (utility bill or bank statement) which is not older than 3 months with your full name and address.
Completing the KYC process ensures a secure and compliant environment for all users.
If you have any concerns or need assistance during the KYC process, reach out to our support team for guidance.